One Company for All Your Heating and Cooling Needs

Tracey Energy simplifies life by meeting our customers' every home comfort need. Our goal is to help you drive down energy consumption while improving the quality of your comfort. Our comprehensive services include:

• Preventive maintenance for heating and cooling
  
• Heating and cooling system design
  
• Installation of high-efficiency heating and cooling equipment
  
• Delivery of premium heating oil
  
• Comprehensive service plans that provide preventive maintenance, 24-hour emergency heat service, and cost savings on repairs
  
• Budget plans that spread out fuel-buying costs
  
• Price protection that locks out inflation and stabilizes prices
  
• Oil tank protection and replacement
  
• Account credits for customer referrals
  

Premium Oilheat Improves Performance and Protects Equipment

When winter brings frigid nights to Connecticut, you need your heating system to run reliably. We treat our oil with a premium additive known as TES3400 that keeps system components clean and reduces the chances of an untimely heat outage. The Oilheat we deliver benefits customers in several ways:

• It cleans heating equipment by dispersing any sludge that forms in the oil in order to prevent clogs in strainers and nozzles.
  
• It clean nozzles, which enhances performance and efficiency.
  
• Metallic components are protected.
  
• Antioxidants make the fuel more stable.
  
• Microbial growth is diminished, eliminating the likelihood of internal tank corrosion.
  

Better quality fuel is one of the hidden benefits that Tracey Energy delivers. (Many Oilheat dealers use no additive in their fuel.)

[ back to top ]

Automatic Delivery of Oilheat

When you choose Automatic Delivery for your Oilheat, you choose convenience. You won't have to monitor your fuel level any more or make a phone call to arrange every delivery, because Tracey Energy will manage your deliveries automatically. We'll check your home's past usage to set a custom delivery schedule and then adjust it over the course of the heating season in response to the severity of the weather. We use a degree-day monitoring system to account for variations in the weather that affect your fuel usage rate.

[ back to top ]

24-Hour Service

Due to the ever-present threat of extreme cold weather, no Connecticut home should enter the heating season without a guarantee of 24-hour emergency coverage for the heating system. A heating system is most likely to fail in extreme cold weather, and heating companies may be flooded with emergency calls at the very moment when you need help the most.

The best way to be prepared is to enroll in a Service Plan for your heating system. Tracey Energy offers a choice of three service agreements for Oilheat systems, so you can choose the coverage that matches your needs and your budget. We guarantee prompt emergency response to heat emergencies for our Service Plan customers.

[ back to top ]

Guaranteed Price Protection

Tracey Energy offers three options for purchasing heating oil, including two plans with Price Protection. Please use the information below to select the option that is best for you.

Which Pricing Option is right for me?
No one pricing program is proven to be the best year after year. Will the oil market go up this winter? Will prices be lower? With the options available, we hope to make a tough decision a little easier and give you the ability to choose a program that works best for you.

Option #1: Daily Market Price

This option is best for: Customers who anticipate oil prices will continue to fluctuate and may decrease during the winter months. Your price per gallon will be the daily retail rate on the date of each delivery. Payment terms are Net 15 Days or an 11-month Easy Pay Plan. Current Market Price is: $

Pros: There is no fee for this program. If price remain stable or decrease, you will receive the most favorable pricing.
Cons: This option includes no price protection. If prices should increase during the season, you might pay more than you would pay with price protection.

Option #2: Fixed Price Program

This option is best for: Customers who anticipate oil prices will either remain fairly stable or increase over the next several months and want to ensure their oil prices will not increase throughout the heating season. Our Fixed price for gallons purchased . Payment terms are (choose one):

• A one-time, upfront payment for gallons purchased. Payment includes oil only.
  

Or

• An 11-month Easy Pay Plan. Payments include cost of oil and service plan, if applicable.
  

Pros: Your price is locked in. If prices increase during the heating season, you avoid paying the higher price. There is no fee for this program.
Cons: If the price should decrease during the heating season, you will not benefit because your price is locked in.

Option #3: CAP Easy-Pay Program

This option is best for: Customers who anticipate oil prices will fluctuate over the next several months and want to ensure their oil prices will not increase throughout the heating season while also being able to take advantage of lower prices should the oil market decline. This program carries a fee for the CAP cost that protects you. This fee is based upon the gallons you purchase and is rolled into your monthly Easy-Pay payment. Payment terms are: 11 equal payments from . Payments include oil costs, CAP fee, and service plan, if applicable.

Pros: Your maximum price is capped, and you won't pay more regardless of where prices go. If prices decrease, you will benefit.
Cons: There is a cost associated with protecting an oil price against the risk of sizable swings in both directions. This cost covers the cost of two-way price insurance.

• All offers are for a limited time only and are subject to change without notice.
  
• Our Price Programs are effective for gallons purchased and delivered.
  
• **New this year**, anyone enrolled in our daily market price Easy-Pay Plan will receive an automatic five-cent-per-gallon discount on all oil purchased from. Your account must be in good standing to qualify.
  

[ back to top ]

Licensed Drivers and Technicians

To provide the high performance and reliability that our customers expect, Tracey Energy hires great people and ensures that they are all properly licensed and insured for the work that they perform.

Our drivers are fully licensed to drive tank trucks and load and unload fuel. We provide complete training, so that the drivers who visit your home will deliver your fuel safely and accurately measure the amount delivered.

Our technicians undergo continuous training on a wide variety of equipment types so that they are prepared for any situation they might encounter in a customer's home. Our technicians have earned certification from the leading certification organizations such as the National Oilheat Research Alliance and the North American Technician Excellence.

[ back to top ]

Heating and Cooling Equipment Upgrades

Tracey Energy installs high-efficiency heating and cooling equipment that saves customers money by reducing their energy needs. We sell only equipment that we consider highly reliable, and we offer a broad selection so that customers can choose equipment that matches their budget and meets their needs.

A sophisticated, modern heating or cooling system must be installed properly, or the efficiency can be diminished by as much as 30 percent, according to the U.S. Energy Star® program. When you invest in new equipment, a high-quality installation is a must.

Tracey Energy's installers are seasoned professionals who understand today's sophisticated systems. They are committed to performing precise installations every time, and they have the knowledge and the tools that the job requires. Once they set up your system, they test it thoroughly with advanced diagnostic equipment to ensure that it is performing in accordance with manufacturer's specifications.

Tracey Energy has a larger service and installation department than most companies our size, because it is our mission to provide superior service every time. Our installers will give your installation the time it requires without being rushed off to another job.

To read about the equipment that we install, please visit our Products page.

[ back to top ]

ComfortMaster Service Plans Provides Essential Protection

Heating and cooling equipment is a significant investment, and it makes sense to maintain it well. With expert preventive maintenance, your equipment runs reliably and achieves peak efficiency every year.

Tracey Energy's ComfortMaster Service Plans provide three essential forms of protection that every Connecticut home should have:

Preventive Maintenance: We perform a tune-up once a year on your boiler or furnace. We adjust the settings, check the filters and nozzles, clean vital components, and perform a thorough inspection. You save money because your system runs more efficiently with less chance of a breakdown and a costly repair.

24-Hour Coverage: If you experience a heat emergency, a Tracey Energy technician will restore your system to proper working order at any time of day or night, including weekends and holidays.

Repair Coverage: Your Service Plan includes repair coverage for many vital system parts. (Coverage varies between the Gold, Silver and Bronze plans.) If any of those parts requires repair or replacement, you will either pay discount rates or pay nothing at all, depending on which plan you choose.

We offer three choices of Service Plan: Gold, Silver and Bronze, so each customer can choose the level of coverage they want.

For more information, please visit the ComfortMaster Service Plan page.

[ back to top ]

Annual Tune-Ups Save You Money

Tracey Energy helps customers save money with expert heating system tune-ups:

• Your system runs more efficiently, saving 5 percent or more on fuel.
  
• Your risk of a heat outage is reduced.
  
• We detect and repair problems before they can necessitate major repairs.
  

A tune-up includes the following:

• Checking oil filter and replacing if necessary
  
• Cleaning strainer
  
• Cleaning fuel pump and regulating pressure
  
• Testing and adjusting all controls
  
• Removing soot from combustion chamber and smoke pipe to the chimney base (vacuuming if needed)
  
• Flushing low water cut-off
  
• Lubricating motor bearings
  
• Inspecting oil tank lines and connections
  
• Inspecting and adjusting blower
  

[ back to top ]

Manage Heating Costs With the Easy Pay Budget Plan

Heating costs can be difficult to manage when you receive frequent deliveries in winter with payment due shortly after delivery. Tracey Energy makes fuel buying easier with the Easy Pay Budget Plan, which spreads out your fuel costs in monthly payments.

We calculate your monthly bill in advance of the heating season by estimating how much fuel you'll use (based on your home's usage history) and what the average price will be to arrive at a projected total annual cost. We divide that amount by 11 to determine your monthly payments. Instead of paying more in the winter months when we are delivering most of your fuel, you will pay a predictable amount every month for 11 months. If applicable, you can also include your service plan costs as part of your monthly payments.

Important Note on Easy Pay: Your monthly payment is based on two estimated numbers: the gallons of fuel you will buy and the average price per gallon. Both numbers can change over the course of the heating season. If your total price increases, your last monthly bill will be larger than the others. (If you think your total cost is increasing, you can check your account through the My Account page, call our office, or simply increase the amount you are paying monthly.)

[ back to top ]

Save Money by Referring Friends to Tracey Energy

If you appreciate the service that Tracey Energy provides, please spread the word about our company. Any time you refer a new customer to us and they meet our qualifications,* we will reward you with $75 Giftcard. To refer a customer, please click here and fill out our form.
*The referral reward is paid when the new referral (NOTE: Add referral reward terms)

[ back to top ]

The Very Best in Replacement Oil Tanks

Oil tanks are well built and durable, but they all require replacement eventually, and it's vital to replace your tank while it is still sound. Tracey Energy specializes in removal and replacement of heating oil tanks. We inspect, test and evaluate existing tanks and recommend a proactive approach to protect your home, your property and the environment.

The only correct time to replace a tank is near the end of its life but while it's still in good condition, and every Oilheat customer should have a realistic plan regarding tank replacement. The best place to begin is with an inspection of your existing tank. Tracey Energy's tank experts evaluate both aboveground and underground tanks and provide a sensible plan for tank replacement. If your tank does not require replacement now, you'll gain peace of mind knowing it has been evaluated. If the tank is ready to be replaced, we'll help you select a new environmentally friendly model.

If you are interested in tank protection or replacement, call us or contact us online.

[ back to top ]

TankSure Protects Your Tank and Reduces Replacement Cost

You can protect your oil storage tank and reduce the cost of its eventual replacement with the TankSure program offered by Tracey Energy. We periodically check the soundness of the tank using an EPA-approved testing method, and when you replace the tank we pay up to $1,000 towards the cost. To learn more about this excellent benefit, read our detailed description of TankSure.

[ back to top ]